When you listen to your guests!

 

When you listen to your guests.
We didn’t bury our head in the sand!

When you listen to your guests you learn alot I have found. But asking the right questions, is the hard part.

When you run your own business, you like to think that you have got all the answers, or at least most of the answers. And if you work on that premise, you will never grow and never truly give your guests what they want. But when you listen to your guests, it’s an easy transition to enlightenment. Where is this blog going you ask!

Over the last 6 years Ningaloo Reef Holidays has gone forward in leaps and bounds. Implementing online booking systems, accounting modules, survey forms, feedback forms, offering hire items, making life ‘automated’ in every possible way we could. But do you know what! That is not really what our customers wanted. They did want an EASY online booking system. They did want emails to pop into their inbox to remind them of payments and to tell them what to do. They wanted less fuss and bother. They wanted more personalised customer service.

We asked our guests! They told us!

Welcome to the new era of Lodgix. Our returning guests will now see a much simpler, streamlined booking process. Our new guests will be pleasantly surprised at how easy and logical our new booking system is. Ningaloo Reef Holiday Homes are thrilled to be moving forward with a pared back, simpler approach to booking. So we will have more time for those personalised customer service moments, more time to chat to our guests and answer questions. More time to enjoy what Exmouth and the Ningaloo Reef has to offer, (we love where we live).

Big shout out thanks to Scott Sansoni from Sanz Web Development he is a total legend and truly gets the hospitality and tourism industry. Also to the guys at Lodgix who have made the transition way too easy. They know customer service!

So we asked our guests what was important to them, and they answered. When you listen to your guests you can make a difference to how you operate.

 

Canal Home Accommodation in Exmouth

Park your boat, take in a swim, and sit back and view the sunsets from your canal home accommodation Exmouth.

The marina district is a short drive from the town centre of Exmouth, just minutes away. However it is very close to the Town Beaches. The Exmouth Gulf beaches are practically on your doorstep. With the Marina boat ramp a few streets away. This is a prime location to base your holiday in Exmouth from.

Canal Home Accommodation Exmouth
Gecko Verandah

Reasons to book Canal Home Accommodation Exmouth

  • The properties are usually larger family homes, many two story. Most can accommodate two families, therefore sharing the cost.
  • Many canal homes have private jetties. Park you boat in the water and head out every day from the Exmouth Marina.
  • You are situated on the water of the canals. Great for the kids to fish off!
  • Some canal homes have swimming pools, so perfect to distract the kids, or just relax in at the end of a long day.
  • Catching the breezes is easy when you only have neighbours on two sides!
  • Modern homes with all the extras.
  • Close to the town beaches of Exmouth.

Canal Home Accommodation in Exmouth is highly sought after. Prime dates such as School Holidays, will book out well in advance. Many homes have repeat bookings year after year. So as soon as you decide that you want to situate yourself on the canals for your next holiday in Exmouth, get to it quickly!!

Here are some canal home accommodation in Exmouth that we manage.

Dunes – Madaffari Drive

Great location opposite the Novotel Ningaloo Resort with access to their swimming pool free of charge. Two story, large, four bedroom, three bathroom home with fantastic views towards the ranges. No jetty and restricted parking.

Dugong – Dugong Close – watch this space! Soon to join us.

Fern – Corella Court

A very popular house as it has a large swimming pool, free WiFi and it also accepts outside pets. Good parking and plenty of street parking for boat. No jetty.

Gecko – Kestrel Place

This home has it all. Four bedrooms, two bathrooms, swimming pool, private jetty and amazing views towards the ranges. This canal home will also accept pets. Get in quick to book Gecko.

Wave – Bluefin Cove

Hugely popular canal accommodation. Two story ‘townhouse’ built on the canal wall with tie up access for your boat. Steps from your verandah directly to your boat! Fish on the canal wall and catch dinner. Easy, low maintenance holiday accommodation with all the mod cons.

Whaleshark – Madaffari Drive

Compact home with the lot! This very popular home is not only well fitted out but well decorated. Three bedrooms, and then a fourth ‘playroom’ for the kids with a set of bunks. This home is really like a ‘home away from home.’ It also has its own private jetty, swimming pool and will sometimes accept a pet, (with approval).

Lets also not forget;

Seashells – Gnandaroo Road

This home has many of the benefits of living on the canals, but it is not on water. Seashells is at Sunset Estate and it is as close as you will get to the Gulf Town beaches. It is not on the canals, but just across the road from the canal waterfront. And at a fraction of the cost!

To reserve your luxury marina home accommodation Exmouth, you can book online now, or contact the office ph: 08 9949 2269 for more information.

Ningaloo Reef Holiday accommodation

 

Choosing your Ningaloo Reef Holiday Accommodation
Sunset over the ranges from Gecko

Welcome to our new site showcasing some excellent Ningaloo Reef Holiday Accommodation in Exmouth.

Choosing your Ningaloo Reef Holiday Accommodation is an important task and should take into consideration everything that your group wants from its accommodation and also what is actually available.

We manage about 20 holiday homes in Exmouth. I will start by clarifying what a holiday home actually is. It may seem obvious but I do get asked often! It is a fully self contained ‘home’ usually on a block of land, surrounded by fence, but sometimes its an apartment, or town house/villa. But not in a complex.

Just an ordinary family dwelling. It is fully furnished, comes with all domestic items you require. Almost always has bed linen, bath towels, tea towels, and bath mats provided. It is someones personal property. So it is loved and maintained like a family home. Decorated by the owners personal taste and style. Each home is unique.

Choosing your Ningaloo Reef Holiday accommodation should be just as personal.

Find a house that has what you require as basics…how many rooms and beds do you need? Then what else is essential? Do you need a jetty for your boat? Do you have to have a swimming pool as you are holidaying in January with 4 children? Is WiFi essential as you need to keep your one man show business operation whilst on holiday? Do you need to be on the marina so that you can fish for dinner at night from your own rock wall? Do you need something cheap and cheerful as you are on a budget? Do you just need a bed and a place to keep the beers cold, cos you plan to be out fishing all day? All questions to ask yourself.

Exmouth holiday homes provide you with the many alternatives that you may require. The beauty of choosing your Ningaloo Reef Holiday Accommodation  and staying in an Exmouth holiday home is that your privacy is paramount, the range is endless, the price is economical, and the service is always just a little bit more personal.

So navigate your way around this site. It is easily broken down for you into major holiday home categories for ease of browsing. Find a property that you like the look and feel of. Send me an enquiry to check availability and pricing. It’s that simple. We will follow up with you within 24 hours at the most. Any questions are welcome as it is very important that your Ningaloo Reef Holiday accommodation is perfect for your holiday needs.